Covid-19 update

Mark Hughes General 1 Comment

We hope you and your loved ones are keeping safe during these uncertain and unprecedented times.

We wanted to tell you that we remain OPEN FOR ORDERS. Specifically: 

1. All of our team are WORKING REMOTELY. We have sufficient stock of ingredients and there are no real supply issues in getting more. Everything is costing us more, but we are doing our best to hold our pricing to you & absorb the extra cost ourselves.

2. We have FREE SHIPPING ON ALL ORDERS OVER £20 (down from £35) to help customers order online without delivery charges. Just select the ‘free shipping’ option in the basket. PLEASE NOTE: Royal Mail are struggling with demand at the moment – some parcels are being delivered in 2-3 days but a few are taking 7-14 days. IF YOU NEED IT QUICKLY, consider the ‘Next Day’ option where 99%+ being delivered in 1-2 days.

3. Deliveries are all ‘no-contact’ so you won’t need to sign for anything. For ‘Next-Day’ (DPD) orders, you will get a ‘one-hour delivery window’ message and can also update their system with any requests such as ‘leave safe’, etc or just leave a note for your postman to do the same.

These remain challenging times, having to balance the caring of vulnerable relatives against having little contact with them, plus work out where the money is coming from. It can be a bit overwhelming and the uncertainty of seeing our families may seem daunting. 

It can be overwhelming, but it’s important to try and stay positive. We’re all in this together. You are not alone.

If I may share one piece of advice that has helped me this past year: 

  • Spend at least an hour with no news and go for a walk, do something you’ve been putting off, sit in the garden, read a book, talk or play with your family as if nothing mattered. I have a 5 year old and we recently painted pebbles with ladybirds and bees for tic-tac-toe; then we played it about 1,000 times!  

It sounds trivial, but there’s so much gloom at the moment, sometimes we just need a little time to escape.

If you have no-one to escape with, drop us a line, we’re here.

Stay safe and well. We’ve come through this before and we’ll get through it this time too. It won’t be long.

We’ll be here for you now, and on the other side. 



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